|
Important notice: JustVM Service Termination and Data Backup Instructions
We regret to inform you that, due to ongoing and unresolved issues with our current data center provider, JustVM will be closing its operations. Despite our best efforts, we have encountered persistent challenges with network stability and IP management that could not be resolved to our satisfaction.
Important dates and actions required:
Service Termination Date: All servers and services will be shut down on September 21st.
Data Backup: We urge you to back up all your data within the next 30 days to avoid any loss. Ensure that you complete this process before the service termination date.
Support and Refunds:
To initiate your refund, please open a support ticket through our customer support portal. Refunds will be processed on a prorated basis, starting after the closure date of September 21st, and will follow a FIFO (First In, First Out) approach. Kindly submit your ticket as soon as possible to ensure timely processing.
PayPal Subscriptions: If you have any active PayPal subscriptions with JustVM, please cancel them to avoid any further charges.
We sincerely thank you for your support and loyalty throughout our service period. It has been a pleasure serving you, and we deeply regret any inconvenience this closure may cause.
If you have any questions or need assistance during this transition, please do not hesitate to contact our support team.
Thank you for your understanding. |
|