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Opened an 88 membership, and the 120 roll was still required to exchange for 188 points. Really garbage. There is no warning at all when opening it, there's a huge banner on it too, but didn't write that it needed 188 points to exchange. After finding customer service, they always said sorry two words. They admitted that the exchange page did not write that you need 188 points to exchange. I'll never want to solve this problem. If this happened in Douyin or PDD, they would definitely give me a solution. I believe Douyin will definitely send me coupons directly. |
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